Customer Quotations
Using Device Search
The example quotations are categorized to guide you in answering questions that relate to:
Programmer
Quotation for Volume Production Application
Correspondence
#1:
Hi,
I
am looking for flash programmer that can program the AMD flash
AM29LV641DL-90REI (TSOP48) for the production purpose. I would like to know the
possible options from Xeltek products with the pricing along with the modules
for the TSOP48 for a quantity of 1-2 unit for a programming about 100-1000 per
month.
I
am also interested in looking at the possibility of programming Nand flash
(like ST NAND01GW- in TSOP48 package) that is using JFFS2 compatible file
system with bad block management and ECC support.
I
will appreciate your earliest response.
Thanks
Jay
Patel
Correspondence
#2:
Dear
Jay Patel,
Thank
you for considering Xeltek Universal Device Programmers for your chip
programming needs.
Xeltek¡¯s
solution for users who require a programmer for production purposes is the SuperPro
9000U and SuperPro 3000U Cluster.
Both
the SuperPro 9000U and SuperPro 3000U Cluster support the AMD and
ST chip you¡¯ve listed. Please see below:
|
Manufacturer |
Device |
Device Type |
Programmer |
Progr. Type |
Adapter |
Adapter description |
|
AMD |
AM29LV641DLR-TSOP48 |
E(E)PROM/FRAM/NVRAM |
USB |
SA247(TSOP48/D48) |
N/A |
|
|
AMD |
AM29LV641DLR-TSOP48 |
E(E)PROM/FRAM/NVRAM |
USB |
SA247(TSOP48/D48) |
N/A |
|
Manufacturer |
Device |
Device Type |
Programmer |
Progr. Type |
Adapter |
Adapter description |
|
ST |
NAND01GW3A0AN6-TSOP48 |
E(E)PROM/FRAM/NVRAM |
USB |
SA247(TSOP48/D48) |
N/A |
|
|
ST |
NAND01GW3A0AN6-TSOP48 |
E(E)PROM/FRAM/NVRAM |
USB |
SA247(TSOP48/D48) |
N/A |
**For
information on how Xeltek handles bad blocks found on NAND devices, please see
the attached zip file.
1.
SuperPro 9000U: $3495.00
For product and order information, please click
here: http://www.xeltek.com/product.php?productid=16141
2.
SuperPro 3000U Cluster: $3980.00
**The SuperPro 3000U Cluster is composed of x4
units of SuperPro 3000U.
For product and order information, please click
here: http://www.xeltek.com/product.php?productid=16539
Since
both chips are package in a TSOP48, you will need the following adapter:
For product and order information, please click
here: http://www.xeltek.com/product.php?productid=16232&cat=0&page=1
SuperPor
3000U Cluster and 9000U are great gang programmers with qualities that meet
each potential customer¡¯s requirements. For a comparison chare between
the two programmers, please refer to this link: http://www.xeltek.com/pages.php?pageid=34.
Please
feel free to respond with comments or questions; I will be glad to address
them.
Regards,
Michael Tadlip
Xeltek
Tech/Sales
Correspondence
#3:
Michael,
Please
also send me the quotation for SuperPro 3000U (single) as our quantities are
not that much.
Thanks.
Jay
Correspondence
#4:
Dear
Jay Patel,
Thank
you for choosing Xeltek Universal Device Programmers for your chip
programming needs.
Price Quote
For product and order information, please click
here: http://www.xeltek.com/product.php?productid=16142
**The SuperPro 3000U
operates in both PC and stand alone mode (w/o PC). Stand-alone operation
is ideal for repeat copy operation for volume production. For this, you
will need a 128MB Compact Flash card.
For product and order information, please click
here: http://www.xeltek.com/product.php?productid=16534
SA247 (Universal TSOP48/DIL48 Adapter): $175.00/each
For product and order information, please click
here: http://www.xeltek.com/product.php?productid=16232&cat=0&page=1
Please
let me know if you need further assistance, I will be glad to help.
Regards,
Michael Tadlip
Xeltek
Tech/Sales
SuperPro 3000U
Cluster & 9000U as a GANG Programmer Solution
Correspondence
#1:
Gentlemen,
I looking for a gang programmer
for doing all of these devices below.
I would like a minimum of 8 positions.
Can you make a recommendation?
Best Regards,
Gary Scott
Devices we program
MC68HC705C8A
MC68HC705K1
MC68HC705J1ACP
M27C1001
M27C512
DEVICES USED AS MASTERS
MC27C64A-15F1 AND 20F1
27C512-12
27C128-15
27C010A-15
Correspondence
#2:
Dear Gary Scott,
Thank you for choosing Xeltek Universal Device Programmers for your chip programming needs.
Our current line of gang programmers has support for most of the chips you¡¯ve listed with the potential to include more new devices. You can choose between two of our gang programmers which are: SuperPro 9000U and SuperPro 3000U Cluster. SuperPro 3000U Cluster already supports all of the chips you¡¯ve listed and SuperPro 9000U supports all except MC68HC705C8A.
Both models program chips at high speed thereby reducing the requirement to have more modules (chip-positions) for higher throughput during production runs. Below are example chip program/verify elapsed times between our current line of gang programmers and our older discontinued 8 module (chip-position) SuperPro 8000.
|
Description |
SP 8000 8 Socket
Gang Programmer (discontinued) |
||
|
Programming
Speed: |
Ultra
fast programming |
28F320B3:
49/48 |
Ultra
fast programming |
Price Quote
¡¤
SuperPro 3000U Cluster: $3980.00
For order and complete product information for SuperPro 3000U Cluster, please refer to this link: http://www.xeltek.com/product.php?productid=16539
¡¤
SuperPro 9000U: $3495.00
For order and complete product information for SuperPro 9000U, please refer to this link:
http://www.xeltek.com/product.php?productid=16141
The key differences between SuperPro 3000U Cluster
and SuperPro 9000U
1. SuperPro 3000U Cluster is composed of x4 units of our best selling SuperPro 3000U. SuperPro 3000U is popular because of its capability to be use as both a development tool and a production programmer for volume programming. SuperPro 9000U is mainly used as a production programmer.
A key advantage of SuperPro 3000U Cluster is ease of expandability. When your demand for throughput increases, you can expand your SuperPro 3000U Cluster by just adding another unit(s) of SuperPro 3000U.
2. SuperPro 3000U Cluster currently support over 25,000 chips from 149+ manufacturers including EPROM, EEPROM and Flash memory, PIC, AVR and other popular microcontrollers and PLDs. More devices are added and released every week. Priority update for customer requested devices. - Free software updates via Internet.
SupePro 9000U currently support 20,597 chips.
¡¤ For a complete comparison chart between SuperPro 9000U and SuperPro 3000U Cluster please refer to this link: http://www.xeltek.com/pages.php?pageid=34
Please let me know if you have any questions or comments, I will be glad to address them.
Regards,
Michael Tadlip
Xeltek Tech/Sales
Recommending a
Xeltek Programmer When Chip is not Supported
Example #1
Correspondence
#1:
From: Salem Hesse
Sent: Wednesday, December 21, 2005 1:09 PM
To: techsupport@xeltek.com
Subject: M-Systems DOC 2000
Live Support Message Delivery:
-------------------------------------------
Hi, I am interested in purchasing one of your programmers but not sure which one to choose, the most important fro me is a programmer which support M-systems DOC (Disk On Chip 2000) ICs.
Please Advice.
Regards
Correspondence
#2
Dear Salem Hesse,
Thank for considering Xeltek Universal Device Programmers for your chip programming needs.
At the moment the M-systems Disk On Chip 2000 is not currently supported, but we can support it free of charge towards your purchase of SuperPro 3000U.
SuperPro 3000U is our best selling universal device programmers. It has many great features such as chip support expandability, only found on SupePro 3000U. Here are more key features of SuperPro 3000U:
1. Supports 25,280 devices from 149+ manufacturers including EPROM, EEPROM and Flash memory, PIC, AVR and other popular microcontrollers and PLDs. More devices are added and released every week. Priority update for customer requested devices. - Free software updates via Internet.
2. Advanced hardware design minimizes ground bounce noise enabling programming of low voltage, down to 1.5 volts, devices reliably. Only IC manufacturer approved programming algorithms are used for high reliability.
¡¾5% and ¡¾10% Vcc verification enhances programming reliability. In-System Programmable (ISP Support).
3. Universal pin-drivers up to 100 pins. Standard universal 48 pin-drivers support devices down to 1.5 volts.
100 pin-driver expander module (optional), PEP3000, allows for programming of devices with up to 100 pins. Universal pin-driver architecture up to 100 pins makes it easy to develop device algorithms and to locate socket adapters.
4. Standard PC hosted operation for R&D and Engineering.
Stand-alone operation for manufacturing or service. Built-in keyboard and LCD display provides for local operation.
For order and product information, please click here: http://www.xeltek.com/product.php?productid=16142
Please let me know if you are interested so I can assist you on your order and commence our development to support your chip.
Regards,
Michael Tadlip
Xeltek Tech/Sales
Example #2
Correspondence
#1:
From: Dennis
Sent: Friday, December 09, 2005 9:35 AM
To: techsupport@xeltek.com
Subject: compatible device
Live Support Message Delivery:
-------------------------------------------
I was wondering what device would be compatible to use for programming if I have an STC 89C52RC 40I-PLCC?
Correspondence
#2:
Hi Dennis,
Thank you for considering Xeltek Universal Device Programmers for your chip programming needs.
We currently support similar versions of 89C52 under different manufacture names. See below for a partial listing:
|
Manufacturer |
Device |
Package |
Device Type |
|
PHILIPS |
MICROCONTROLLER |
||
|
PHILIPS |
MICROCONTROLLER |
||
|
PHILIPS |
MICROCONTROLLER |
||
|
PHILIPS |
MICROCONTROLLER |
||
|
PHILIPS |
MICROCONTROLLER |
||
|
SST |
MICROCONTROLLER |
||
|
SST |
MICROCONTROLLER |
||
|
SST |
MICROCONTROLLER |
||
|
SST |
MICROCONTROLLER |
||
|
STC |
MICROCONTROLLER |
||
|
SYNCMOS |
MICROCONTROLLER |
||
|
SYNCMOS |
MICROCONTROLLER |
||
|
SYNCMOS |
MICROCONTROLLER |
||
|
SYNCMOS |
MICROCONTROLLER |
||
|
SYNCMOS |
MICROCONTROLLER |
||
|
SYNCMOS |
MICROCONTROLLER |
||
|
TECHCODE |
MICROCONTROLLER |
For a complete listing, please refer to this link: http://www.xeltek.com/device_search/page1.php?from_page=0&search_str=89C52RC&prog_type=1000&manufacturer=*&company=0&method=1
At Xeltek we are constantly adding new devices/chips. We will look into supporting your STC 89C52RC-40I onto SuperPro 3000U Universal Device Programmer. It will be added free of charge towards your purchase of this programmer. Here are some key features of SuperPro 3000U,
¡¤ Supports 24,924 devices from 144+ manufacturers including EPROM, EEPROM and Flash memory, PIC, AVR and other popular microcontrollers and PLDs. More devices are added and released every week. Priority update for customer requested devices. - Free software updates via Internet.
¡¤ Designed for multi-applications, three modes of operation are supported.
Standard PC hosted operation for R&D and Engineering.
Stand-alone operation for manufacturing or service. Built-in keyboard and LCD display provides for local operation.
*** Note: Stand-alone operation requires an optional Compact Flash card to be inserted for operation.
For more information about SuperPro 3000U, please refer to this link: http://www.xeltek.com/product.php?productid=16142
Please let me know if you are interested, so we may proceed to add your chip.
Regards,
Michael Tadlip
Xeltek Tech/Sales
Quoting an Adapter
and or Progammer Based on Chip Part Number
Example #1
Correspondence
#1:
From: Rogelio Soria
Sent: Friday, December 16, 2005 3:54 PM
To: techsupport@xeltek.com
Subject: Socket Info Request
Live Support Message Delivery:
-------------------------------------------
Could you let me know the Socket for the Flash Memory E28F002BC-T120? Because we have the Programmer Super 280U
Correspondence
#2:
Dear Rogelio Soria C,
Thank you for choosing Xeltek Universal Device Programmers for your chip programming needs.
The adapter you need for your Intel E28F002BC-T120 chip is:
|
Manufacturer |
Device |
Device Type |
Programmer |
Progr. Type |
Adapter |
Adapter description |
|
INTEL |
E28F002BCT-TSOP40 |
E(E)PROM/FRAM/NVRAM |
USB |
SA409T(TSOP40/D40) |
N/A |
|
|
INTEL |
E28F002BCT-TSOP40 |
E(E)PROM/FRAM/NVRAM |
USB |
SA409T(TSOP40/D40) |
N/A |
|
|
INTEL |
E28F002BCT-TSOP40 |
E(E)PROM/FRAM/NVRAM |
USB |
SA409T(TSOP40/D40) |
N/A |
|
|
INTEL |
E28F002BCT-TSOP40 |
E(E)PROM/FRAM/NVRAM |
USB |
SA409T(TSOP40/D40) |
N/A |
Price
SA409T Adapter: $155.00/each
*For order and product information, please click here: http://www.xeltek.com/product.php?productid=16236&cat=0&page=1
Please let me know if you need further assistance, I will be glad to help.
Also for future reference, if you have questions on what adapter you need or if a chip is supported please use our Device Search Tool. By using this helpful tool customers can quickly find out what adapter, programmer and chip are compatible to one another and if a chip is supported or not. This can tool can be found on our main home page, www.xeltek.com (click the icon on upper right hand side of the webpage). Just type in the part number of your chip and press the search button. For example type in the above part number and you will get the same results as the table above.
We also, provided free Live Chat Service and a helpful FAQ page for added support. Please take a moment to view our website.
Regards,
Michael Tadlip
Xeltek Tech/Sales
Example #2
Correspondence
#1:
-----Original Message-----
From: jimmy black
Sent: Tuesday, November 29, 2005 10:39 AM
To: sales@xeltek.com
Subject: SP3000
Live Support Message Delivery:
-------------------------------------------
I am thinking about buying the SP3000 to use to program the Dallas DS89C420.
Do I need the PEP3000 for this and/or the SA244? I am a little confused as to when the PEP3000 is required.
Correspondence
#2:
Dear Jimmy Black,
Thank you for choosing Xeltek Universal Device Programmers for your chip/device programming needs.
From your email I see that you have a Dallas DS89C420 in a PLCC44 IC package type, so what you need is the following:
|
Manufacturer |
Device |
Device Type |
Programmer |
Progr. Type |
Adapter |
Adapter description |
|
DALLAS |
DS89C420-PLCC44 |
MICROCONTROLLER |
USB |
SA244(PLCC44/D44) |
N/A |
Price:
SuperPro 3000U à
$995.00
SA244 à
$110.00
Products listed are available
for purchase on our secure online order system at www.xeltek.com.
You will not need the PEP3000
module/adapter. This is only needed when you have a chip that requires
it. You can always purchase separately in the future.
Please let me know if you need
further assistance, I will be glad to assist.
Also for future reference, if
you have questions on what adapter you need or if a chip is supported please
use our Device Search Tool. By using this helpful tool customers
can quickly find out what adapter, programmer and chip are compatible to one
another and if a chip is supported or not. This can tool can be found on
our main home page, www.xeltek.com (click the icon on upper
right hand side of the webpage). Just type in the part number of your
chip and press the search button. For example type in the above part number
and you will get the same results as the table above.
We also, provided free Live
Chat Service and a helpful FAQ page for added support. Please
take a moment to view our website.
Regards,
Michael Tadlip
Xeltek Tech/Sales
Quoting a
Programmer with Trade-in
Correspondence
#1:
From: www.xeltek.com [mailto:postmaster@xeltek.com]
Sent: Thursday, December 08, 2005 4:01 PM
To: michael@xeltek.com
Subject: Technical Support Request
Subject:
Date: December 8, 2005
First Name: James
Last Name: Follansbee
Programmer Model(s): SuperPro / 680
Adapter Model(s):
Other:
CHIP PART NUMBER(S): PIC18F2550
CHIP PACKAGE TYPE (For each chip): DIP-28
Messege Subject: Will the 680 program it?
Messege: I downloaded the latest version of the 680 software, but the PIC18F2550 is not on the device list. What do I need to program these? Thanks!
Correspondence
#2:
Dear James Follansbee,
Thank you for choosing Xeltek Universal Device Programmers for your chip/device programming needs.
The following programmers are capable of supporting your chip:
|
Manufacturer |
Device |
Device Type |
Programmer |
Progr. Type |
Adapter |
Adapter description |
|
MICROCHIP |
PIC18F2550 |
MICROCONTROLLER |
USB |
None |
N/A |
|
|
MICROCHIP |
PIC18F2550 |
MICROCONTROLLER |
USB |
None |
N/A |
|
|
MICROCHIP |
PIC18F2550 |
MICROCONTROLLER |
USB |
None |
N/A |
|
|
MICROCHIP |
PIC18F2550 |
MICROCONTROLLER |
USB |
None |
N/A |
SuperPro 680 is one of our mature and discontinued products. For further chip support, I encourage you to consider one of the above products listed above. All products listed are available for purchase on our secure online order website, www.xeltek.com.
You may also choose the option to trade-in your current programmer when upgrading. Since you have the SuperPro 680, trade-in is only valid when upgrading to SuperPro 3000U. Reply back with how long you¡¯ve had your programmer so I can give you a quote.
Here are some key features of SuperPro 3000U:
¡¤ Supports 24,924 devices from 144+ manufacturers including EPROM, EEPROM and Flash memory, PIC, AVR and other popular microcontrollers and PLDs. More devices are added and released every week. Priority update for customer requested devices. - Free software updates via Internet.
¡¤ Designed for multi-applications, three modes of operation are supported.
Standard PC hosted operation for R&D and Engineering.
Stand-alone operation for manufacturing or service. Built-in keyboard and LCD display provides for local operation.
Terminal mode to operate via an external instrument such as IC handler, terminal, or controller.
*** Note: Stand-alone or Terminal mode operation requires an optional Compact Flash card to be inserted for operation.
Price
SuperPro 3000U: $995.00
For more information about SuperPro 3000U, please refer to this link: http://www.xeltek.com/product.php?productid=16142
Also for future reference, if you have questions on what adapter you need or if a chip is supported please use our Device Search Tool. By using this helpful tool customers can quickly find out what adapter, programmer and chip are compatible to one another and if a chip is supported or not. This can tool can be found on our main home page, www.xeltek.com (click the icon on upper right hand side of the webpage). Just type in the part number of your chip and press the search button. For example type in the above part number and you will get the same results as the table above.
We also, provided free Live Chat Service and a helpful FAQ page for added support. Please take a moment to view our website.
Regards,
Michael Tadlip
Xeltek Tech/Sales