A : Please follow the steps below.
1. Remove the installed software using the control panel.
2. Download and install the software under the following link.
http://www.xeltek.com/software/sp3000u/sp3000uw.exe
3. Close the software.
4. Connect the programmer directly USB port of PC, and turn on the power of the
programmer.
5. Open the software.
If the problem persists, please contact our techsupport@xeltek.com for further help
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